Returns on Beds

Changed your mind? That's fine. You've got 14 days from delivery to let us know, and then another 14 days to get it back to us. We'll refund you within 14 days of getting it back.

Give us a call and we'll arrange the return. There may be a charge for collection, and we'll always tell you how much before we arrange anything. If you've built the bed, please take it apart first, and keep the packaging if you can. We may take something off the refund if it's been damaged, or used more than you'd need to check it over, the way you would in a shop.

Arrived damaged? Let us know as soon as you can, ideally within 48 hours, with a couple of photos, and we'll put it right.

Faulty later on? Give us a call. We'll deal with the manufacturer for you, and your legal rights always apply.

Just call us on 0161 660 1235 or email hello@cosycompany.co.uk. For the full details, please see our Refund Policy.