Sheraton 1200 Pocket Visco Memory Foam Top Mattress

Fall in love with the Sheraton 1200 Pocket Visco Memory Foam Top Mattress

Crafted for those who value refined comfort and lasting quality, this mattress is designed to deliver a deeply restorative night’s sleep. Hand made in the UK by skilled craftsmen, every detail is carefully considered, from the natural fillings to the responsive support at its core.

The surface is wrapped in a luxurious 4-way natural stretch fabric, allowing the mattress to move effortlessly with your body while enhancing comfort and breathability. Naturally soft and cool to the touch, it creates a fresh, inviting sleep environment night after night.

At its heart sits a 1200 pocket spring system, with each spring working independently to respond to your body’s movements. This provides tailored support, excellent weight distribution, and reduced motion transfer for a more settled, undisturbed sleep.

Layers of natural fillings add gentle cushioning and help regulate temperature, while a refined Visco memory foam layer relieves pressure and supports healthy spinal alignment. The result is a balanced feel that offers comfort without compromise.

Precision 1200 Pocket Spring Support

Individually pocketed springs contour to your body, promoting spinal alignment, even weight distribution, and minimal partner disturbance.
Tencel™ Stretch Fabric Sleep Surface

Naturally breathable, moisture-wicking, and silky soft, Tencel™ fabric enhances airflow and temperature regulation for a cooler, fresher sleep.
Pressure-Relieving Memory Foam Comfort

A Visco memory foam layer cushions key pressure points, easing tension while maintaining balanced, supportive comfort.

Dimensions

Single - 92cm by 192cm.
4FT - 122cm by 192cm.
Double - 137cm by 192cm.
King Size - 152cm by 202cm.
Super King - 182cm by 202cm.
Mattress height - 30cm

Delivery & Assembly

Free delivery estimated 2-14 days

60 Day Comfort Guarantee

A good mattress should help you sleep properly. That’s why every mattress we sell is approved by us before it makes it into our collection, and why we’re happy to stand behind it.

With our Perfect Sleep Guarantee, you’ve got 60 days from delivery to try your mattress at home and see how it feels night after night. It’s worth knowing that a new mattress can take up to 28 days to properly settle, so give it a bit of time to adjust and feel its best.

If it’s not quite right, we’ll sort it. No fuss, no faff. Just give us a call on 0161 660 1235 or email hello@cosycompany.co.uk and we’ll arrange the return and refund.

Sleep on it, take your time, and see how it feels in your own home. We’re confident you’ll love it

Our Perfect Sleep Guarantee applies to mattresses only. For the full details on returns and how the process works, please see our Refund Policy.

FAQs

Delivery

Do you deliver abroad?
A: At present, we do not offer international delivery. We can deliver to any UK mainland address should you wish to arrange onward shipping independently.

Do you deliver to Northern Ireland?
A: Yes — we deliver to Northern Ireland at an additional cost. Delivery times may be slightly longer than mainland UK. Estimated delivery dates and price will be shown at checkout.

Do you offer free delivery?
A: Yes — FREE Mainland UK delivery on all orders, with no minimum spend.

Do you deliver to a room of choice?
A: Yes — Room of Choice delivery is included as standard on every order.

How long does delivery take?
A:

Smaller home items: 3–5 working days
Furniture & larger items: 5–10 working days
Some luxury or specialist items may take longer — we will contact you to keep you updated.

Do you offer next-day delivery?
A: Selected items may offer faster delivery. Availability will be shown at checkout.

Do you deliver on weekends?
A: Weekend delivery may be available for certain items and locations. If available, this will be shown at checkout.

Can I choose a specific delivery time?
A: Unfortunately, we cannot guarantee specific delivery times. Couriers provide time windows where possible.

Will I be contacted before delivery?
A: In most cases, you’ll receive tracking or a notification from the courier before delivery.

What if my order hasn’t arrived?
A: Please contact our Customer Care Team and we’ll investigate for you.

Can I change my delivery date?
A: Delivery dates can sometimes be amended before dispatch. Once dispatched, changes may not be possible.

What if I miss my delivery?
A: Contact us as soon as possible and we’ll help rearrange delivery.

Should I dispose of my old item before delivery?
A: We recommend keeping your existing item until your new product has arrived and been checked.

COMING SOON - Enhanced Premium Delivery (Within 50 Miles)

What enhanced services do you offer locally?
A: Customers within 50 miles of our base can choose:

Delivery & set-up
Removal & recycling of packaging
Like-for-like recycling of old items (e.g. old bed removed when new bed delivered)

How do I know if I qualify?
A: Enter your postcode at checkout or contact us to confirm.

COMING SOON - Recycling

Can you recycle my old item?
A: Yes — we offer like-for-like recycling when purchasing a replacement item.

What happens to recycled items?
A: Items are sent to approved recycling partners where materials are separated and reused where possible.

Do items need to be dismantled?
A: Yes — items must be dismantled and ready for collection.

Orders

How can I update my order details?
A: Contact our Customer Care Team and we’ll assist.

Can I cancel my order?
A: Yes — as long as the order has not been dispatched.

Can I change my order?
A: Yes — up until dispatch.

Can I order if I live abroad?
A: Yes, provided you use a UK delivery address.

Can I order by phone?
A: Orders must be placed online, but our team can assist with queries.

I haven’t received an order confirmation
A: Please contact us and we’ll resend it.

Products

Are the beds easy to set up?
A: Yes — your product will come with instruction on how to build, we recommend 2 people and it usually takes around 1 hour. If you need any support please contact our team who will be happy to assist.

Are your products brand new?
A: Yes — all retail items are supplied as new.

Will my product look exactly like the images?
A: Images are accurate, though minor colour variations may occur.

What is a rolled mattress?
A: A mattress compressed and boxed for easier delivery. It expands once opened.

How long does a mattress take to expand?
A: Initial expansion takes around 4 hours. Full expansion may take up to 72 hours.

How long does a mattress take to settle?
A: Approximately 6–8 weeks.

Why does my mattress have a slight odour?
A: New materials can have a temporary smell which fades with ventilation.

90-Day Customer Satisfaction Guarantee

What is the guarantee?
A: If you’re not completely happy, contact us within 90 days of delivery and we’ll work with you to put things right.

What items are covered?
A: All our products.

How do I use it?
A: Contact us with your order number, details, and photos if relevant.

Aftersales & Returns

What if my item arrives damaged?
A: Contact us within 48 hours with photos.

What if I change my mind before delivery?
A: Contact us immediately.

What if I change my mind after delivery?
A: You may return most items in unused, resaleable condition.

Who pays return costs?
A:

Change of mind: customer
Faulty/damaged: us

How long do refunds take?
A: 5–10 working days after inspection.

Payment Options

What payment methods do you accept?
A: Secure debit and credit card payments (shown at checkout). We also accept BACS.

Is it safe to pay online?
A: Yes — payments are encrypted and secure.

Contact Us

How do I contact you?
📞 0161 660 1235
✉️ hello@cosycompany.co.uk

Crafted with Care

Every product in our collection is made with attention to detail and a commitment to quality. We believe in creating pieces that bring comfort and style to your home for years to come.

Why Shop With the Cosy Company?

Outstanding Customer Service
From first enquiry to long after delivery, we’re here to help. You’ll always deal with real people who genuinely care, whether that’s over the phone or by email. No call centres, no run-arounds, just honest, reliable support you can trust. you're in great hands with the Cosy Company.
Unrivalled Product Knowledge
We know our stuff. Every bed, mattress, duvet and pillow is carefully selected for its craftsmanship, quality materials, and comfort. We only offer products we truly believe in, so you can buy with complete confidence.
A Trusted Small Family Business
We're here to connect you with the perfect products, as a small, independent British business, we take pride in doing things properly. When you shop with us, you’re not only getting great value, you’re supporting a business that puts people, quality, and long term relationships first.

Sheraton 1200 Pocket Visco Memory Foam Top Mattress Single Medium firm