Royal Mail 48 Parcel
The Cosy Company offers FREE DELIVERY on all orders in the UK. Delivery times may vary depending on the product. please see below:
Bedding, Duvets & Pillows, Towels & Cushions - Shipped same day by Royal Mail 48 on all orders before 1pm.
Beds, Mattresses & Headboards - Are all made to order and we hold limited stock due to size, these are shipped via Shiply and can take from 2 days to 14 days from the day of order to delivery.
A member of our team will always contact you once you have placed your order to keep you informed of your delivery status.
If you have any questions or concerns regarding deliveries please contact us on 0161 660 1235 or email firstname.lastname@example.org
Unfortunately, we are not able to deliver products to the Channel Islands, Isles of Scilly, Isle of Man, the Outer Hebrides and remote areas of the Scottish Highlands.
Local Delivery and Assembly Service
For all customers within a 20 mile radius of BL4 9LP we offer a free delivery and set up service, we will delivery your product, unpack it and fully assemble it.
We'll also clear away all unwanted packaging and recycle it to ensure you're ready to enjoy your new product.
This service is only available for beds, mattresses, headboards and sofas. For assembly services for furniture, please get in touch with us.
Our team will take every care with your home and new product, but we do recommend that you move anything that could get damaged out of the delivery path.
Problems with your delivery?
If you have any questions or concerns regarding your delivery you can call us on 0161 660 1235
We strive for the very best in customer service. If you have any questions or feedback please get in touch with the team:
Call us 0161 660 1235
Email us on email@example.com
The Cosy Company will guarantee to repair or replace any part or product deemed to be defective due to faulty workmanship or materials for free for a period of 5 years on selected products.
All products must be examined carefully carefully on delivery and report any damage to our team within 2 days.
We won’t cover:
- Accidental damage after our delivery team have left.
- Excessive wear and tear or times when care instructions haven’t been followed.
- Soiled products.
The guarantee is non-transferable and only applies in the UK to the person who originally bought the product.
*on selected bed frames and mattresses.