The Cosy Company will guarantee to repair or replace any part or product deemed to be defective due to faulty workmanship or materials for free for a period of 5 years on selected products.
All products must be examined carefully carefully on delivery and report any damage to our team within 2 days.
We won’t cover:
- Accidental damage after our delivery team have left.
- Excessive wear and tear or times when care instructions haven’t been followed.
- Soiled products.
The guarantee is non-transferable and only applies in the UK to the person who originally bought the product.
*on selected bed frames and mattresses.