Our Guarantee

Your Guarantee*

The Cosy Company will guarantee to repair or replace any part or product deemed to be defective due to faulty workmanship or materials for free for a period of 5 years on selected products. 

All products must be examined carefully carefully on delivery and report any damage to our team within 2 days.

We won’t cover:

  • Accidental damage after our delivery team have left.
  • Excessive wear and tear or times when care instructions haven’t been followed.
  • Soiled products.

The guarantee is non-transferable and only applies in the UK to the person who originally bought the product.

*on selected bed frames and mattresses.